Returns and exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Intimate items (for health/hygiene reasons)

Returns and exchange details

If there are any issue with the product, please do not hesitate to contact me, and we can work together to resolve the issue.

Payment

Payment

Kat's Sewing Korner accepts payments through PayPal. You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.

Shipping

Shipping

All orders will ship within 1-5 business days from the date of payment. This highly depends on whether you order something, that is already finished (1-3 days shipping) or order something personalized 'made to order' which then will take me some more time to make and ship (4-5 days). 

All packages will be sent via USPS. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn't happen often, but it can happen.

All orders are sent via standard mail, unless noted otherwise. Notify the seller prior to making the purchase, if priority or first class mail is preferred.

Additional policies and FAQs

Additional Policies and FAQs

If you're purchasing an item as a gift, special packaging and a hand written note can be included at no extra cost. Please use the "contact the seller" link at the bottom of the page to inform us of the occasion, shipping address, and personal message to be included in the package